Privacy Policy
Effective Date: [Insert Date]
For Zeenah Souq, safeguarding your privacy is our utmost concern. This Privacy Policy describes our processes around collecting, using, and protecting your information when you transact with us. The information you provide us and your shopping experience are equally important to us, hence, your trust is paramount.
1. What We Collect
When you visit or make a purchase from zeenahsouq.com, we may collect:
Information such as your full name, email, phone number, as well as your shipping address.
Payment information which will be processed securely via trusted gateways. We never store your card details.
Browsing data such as pages and items viewed and clicked for us to enhance your shopping experience.
2. How We Use Your Information
We use your information to:
Complete your purchases and provide all shipping and tracking information.
Assist you with any customer service issues and provide you with relevant updates.
Sharpen and tailor your shopping experience to you by personalizing the platform.
Improve our website and service based on the feedback, and data we collect.
For customers who opt in, we will be sending them exclusive offers or updates from time to time.
3. Your Privacy, Protected
We never sell or rent your personal information.
Data Privacy laws restrict sharing personal information with third parties. We, however, make some exceptions where we share data with trusted third parties eg. payment processors, delivery processors, for them to serve you better.
Your information is encrypted and vaults are rigorously secure.
4. Cookies 🍪
To enhance your experience with us, cookies may be used to recall what’s in your cart and what exactly do you love the most, in addition to a number of other things. You may disable cookies any time from your browser settings.